INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the payment methods accepted in your online store?

In our virtual store, we accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), bank transfers and PayPal. This provides flexibility so you can choose the method that best suits you.

How long does it take to receive my order?

Delivery time depends on your location and the product selected. Typically our orders are processed and shipped within 2-3 business days. Shipping time may vary, but generally, you can expect to receive your order within 5-7 business days in Argentina. For international shipments, delivery time may be longer.

What return policy do you have in case I am not satisfied with my purchase?

We value the satisfaction of our customers. If you are not satisfied with your purchase for any reason, we accept returns within 30 days of receiving the product. The product must be in original and unused condition. Please contact us for specific instructions on how to begin the return process.

Are your products really sustainable?

Yes, we are committed to sustainability. We use high quality genuine leather, and our production process is designed to minimize our environmental impact. Additionally, we work with local suppliers in Argentina to support the local economy and reduce the carbon footprint associated with transportation.

Do you offer customization on your products?

Yes, we offer the option to customize many of our products. You can add initials, names or special messages to your wallets or other products. This allows you to create a unique and meaningful item. Check each product page to see if the customization option is available and the associated details.

INFORMATION ABOUT US

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